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Singapore · Singapore Police Force report 2024-08-01 · allegation, not a conviction

The hotel package that allegedly never became a booking

A social-media hotel bargain is not a confirmed reservation.

Singapore Police reported complaints about hotel packages advertised through social media between mid-December 2021 and December 2022. Customers allegedly paid by bank transfer or PayNow but did not receive bookings. Investigators believed a suspect was connected to more than 900 unfulfilled bookings, with reported losses exceeding S$1.3 million. The release announced a charge planned for 2 August 2024. It does not establish a conviction, recovery of money, or that all customers were overseas travellers.

Outcome: Police announced an intended charge; the release supplies no trial verdict or reimbursement outcome.

Lesson: Confirm reservations directly with the hotel using independently found contact details. Prefer authorised sellers and payment protection.

Sources

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Retold in our own words from the official release. People are not named. A past report, not a current warning or a judgement on the country.